Jack In The Box
Jack in the box was founded by Robert O. Peterson in the year 1951 in San Diego, California, which is it's headquarter as well. It is an "American fast food restaurant," which operates in 2,200 locations in total. In the year 2005, the company came up with its plans for expanding nationwide by 2010. Finally, the company succeeded in its plans and opened centers in varied locations in Indianapolis. This restaurant chain enchants its customers with American version of cuisines like tacos, egg rolls, poppers, burritos, etc. Even the restaurant offers its customers with seasonal items like Oreo mint shakes, pumpkin pie shakes, eggnog shakes and more.
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October 18, 2017
went through Everett Mall way Jack in the box in Everett WA. drive-thru and had to park around the front because order wasn't ready..when it came I had to return to business because they didn't complete the order they left off the fries. Got home the bag was greasy torn and my cheesy chicken sandwich and taco were so soggy smashed and when I tried eating it was nasty hot mess of falling apart the wrapper on the sandwich was refusing to leave the sandwich side. ... False advertising the outside ordering board never mentioned it as a hot slimy soggy mess. I will not be returning anytime soon. Mc Donald's would be a step up from that experience. The worst part the kid at the counter gave half-ass help to correct the problem he looked like a deer caught in some head lights.
October 12, 2017
I am an loyal drive thru customer at Jacks on Santa Monica Blvd off the 405 fwy, every morning at that location, Amak is always been helpful and always gets my order correct. But on the morning of Nov4 2016 he charged me $21.16 and issued an refund but it hasn't appeared in my back account today Nov 5th. I am very appalled/angry he done this. I will pay cash for now on. Please call me if possible.
by Steve Nakama
October 12, 2017
I was in St. Louis on November, 26, 2016 and stopped at Jack in the Box, located at 459 Hawk Ridge Trail Lake, Saint Louis, MO 63367. My wife and I go to the counter to order some food and there is a young W/F, behind the counter with a headset on, she asked to take my order. She is wearing a Big Dog T-Shirt and it appears nothing underneath. At least no pants or shorts. It was the most awkward moment I think I have ever experienced and very unprofessional. I sent a complaint along with a photo to corporate office on November 27, 2016, I got a response saying we are looking into this matter, yet to date I have not heard back from them.
by Concerned Patron
October 6, 2017
I have gone to Jack in the Box on Olive street in Bakersfield CA and had problems!! One day they couldn't make shakes because they were cleaning the machine. This happened 3 times. That's all I went for I was craving a milk shake. One day I asked for onion rings instead of French fries, I got home and there was neither!!! A few days ago I wanted a chicken teriyaki bowl, the said they ran out. Today I go in and order a chicken teriyaki bowl. The have no rice!! so I ask for a chicken salad, they have no chicken!!!! I will never waist my time again and I eat there all the time. You lost a good customer. Tell them to take their heads out of their asses!!
by Donna Cordova
October 1, 2017
I have been averaging 4 to 5 times a month going to Jack. And your new beverage machines really do not do justice to your customers. When your busy and there I more then two people in line by the time you get drink your food is getting cold. Today there were five people in line getting drinks. Maybe Carls Jr I need to go to from now on. I bet I spent at jack over a 1000.00 in 2015
by Steve bettencourt
September 12, 2017
The " manager " at Carlsbad Ca @ Carlsbad Village Dr is the most unproffetional " manager " I have never spok to someone that was / is in a managerial roll and shouldn't be. Silvia or Cynthia whatever her name is spoke over me and wasn't very professional as I tried to explain how they didn't place half my order in the bag at the drive up window.
Isn't what the do ?? Make food and put in the bag !?
What a disservice to their service and to the founder that placed service in jack n the box's name !!y
by Alma Danforth
August 31, 2017
Cook Street Palm Desert would not honor my receipt after answering your survey. I was offered alternative to the "2 free tacos" and they said it was only good in San Diego! The purchase was done at their store!
by Jack Stroud
August 31, 2017
My fiancé and I went to jack in the box of 4717 Evergreen Way
Everett, WA 98203 . All of the employees there had a the worst customer service THEY WAS AND STILL VERY RUDE AND DISRESPECTFUL TO me and my whole family. OUR whole order was cold they forgot my fiancé #7 and they forgot one jumbo jack. WE FOUND A HAIR IN MY FOOD. They wasn't wearing any gloves and hairnet they were touching the fries with no gloves while handling them and serving it to us.Just to say I reported this to the news kiro 7 and I reported to the Occupational safety and Health ADMINSTRATION https://www.osha.gov/ and Also I have reported to the USDA I am very disappointed and dissatisfied with the quality and service. Your employees needs a RAINNNNNNNNNNNNNNNNCHECCCCCCCCCCCCCK ON their Training this is insane because we can get very sick with cross contatminated food.
by Raslaie Mier
August 24, 2017
I recently was at one of your restaurants on a Sunday in the Stockton CA area. There was a crew of men doing the grounds. One of the men looked to be very professional, the others looked to be very unprofessional, borderline criminal. Wont be going back there any more
by Sue Krager