A chain with more than two thousand businesses in North America, Jiffy Lube, offers service for changing of automobile oil. They even provide other necessary services related to automobiles. They are a subsidiary unit of Shell Oil and their headquarter is located in Houston, Texas. Jim Hindman founded Jiffy Lube in 1979 and they emerged at a rapid manner during 1980s. More than one thousand service centers were inaugurated through this period. However, Pennzoil acquired them during the early years of 1990s. Presently, there are more than two thousand service centers, franchised throughout the region of Canada and North America. National Oil and Lube News ranked them in the topmost position in 2011.
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December 7, 2017
today at Jiffy Lube in Corvallis Oregon the corner of circles and 9th Street I was there getting my oil change while waiting for my vehicle an employee stole a patient medication from my vehicle I tried to reach the general manager she did not return my call I'm very disappointed to go to a place of business and get ripped off by the employees the manager left a message after I called the police and asked me to leave and I'm not welcome on Jiffy lube property anymore stole medicine from a cancer patient that was free to the patient 4.5 grams of medical marijuanaI did not know that it is not save to leave any items in your car Jiffy Lube when they say the want to vacuum your car they will take something and they will not respond to you
by Johnny Devrouax
December 6, 2017
I recently went into one of your locations in rocky point, new york for service. After the service I was told that I am entitled to fill out a form to receive a twenty dollar rebate. I let the shop, went home, filled out the form and mailed it. Today 6/4, I received the rebate check, the check was made out payable to Jiffy Lube. I will NEVER step foot in one of your locations ever again, and I will never use Pennzoil Oil again. Even though the service was good, I was lied to.
by john haas
November 4, 2017
I have never had a problem with Jiffy Lube doing my oil changes but Now I will never go to another Jiffy Lube ever again. I took her car to Jiffy Lube (#2741 1537 Highway 70 West Garner) at 10:30am on 9/4/15. The car was running smoothly and quiet with no engine problems. The receipt says 6 quarts was put in the engine.
I drove to our house which is 7 miles and I noticed the car sounded like it had a ticking or knocking noise. At 2:30pm we started to drive out of town for the weekend. About approximately 13 miles into the trip we noticed the oil light come on and immediately pulled over. We checked the engine oil and saw that it was way above full to about 4 inches or higher than the full line. We called Jiffy Lube and spoke to the manager who told us to get to the nearest exit and drain the oil.
We immediately went to the nearest place and changed the oil. They also noted it was over filled with oil and there was a ticking/knocking sound.They documented it was over full on the receipt. We call Jiffy Lube manager who apologized and said he will pay for the oil change.
The oil light went off but the noise was still there. On 9/5 we called jiffy lube again to them know the engine was still ticking/knocking and running rough. We where told to bring it by Tuesday and they would look at it. On Monday 9/7 the knocking sound got very loud the car lost power, cut off and would not restart. We had to have it towed 140 miles home.
The auto shop tells us that the engine seized up and the timing chain broke.
Jiffy lube is now denying or claim saying that sludge in the motor caused this.(They determined this by Just looking at the oil cap).
We have researched and found If the oil is overfilled to the point where the rotating crankshaft comes in contact with oil, the crankshaft will airiate the oil as it rotates. When oil is airiated with air the oil pump can no longer pump oil throughout the engine so the engine is starved of oil and the oil pressure falls off causing the oil light to come on. Operation in this condition can destroy bearings, crank main and rod journals, cam lobes and journals, rings, rockers, and about anything else which requires lubrication.
We were planning to drive my car for another 2-5 years and it was running perfectly before oil change. Now Jiffy Lube Has destroyed my car and refuses to do the right thing and fix their mistake.
by Carolyn McKay
October 30, 2017
tOOK MY 2000 FORD EX IN FOR OIL CHANGE.tHEY RECOMMENDED A TRANSMISSION CHANGE i CAME BACK NEXT DAY AND THREE DIFFEREN"T EMPLOYEES WERE BEHIND THE WHEEL STARTING THE ENGINE.WHILE GOING BACK AND FOURTH WITH 3 OTHER CARS. AFTER 1 AND 1/2 HOURS I PAID THE BILL.THE GIRL SAID I WAS 1 QUART LOW WHEN I ASKED HER THE INVOICE SAID THE OVERFILLED BEYOND CAPACITY ADDING 12 PLUS 2 QUARTS GEARS WERE SLIPPING NO DRIVE GEAR!! THE FILTER WAS NOT EVEN MENTIONED TO BE CHANGED!My car ran perfect befor the oil was changed.I just came back from a trip to yosemite in sept this year had no pryer problems.Now aamco told me I need a new transmission! I want jiffy lube to pick up the cost since they ruind my car.Laura
by lAURA kEOHO
October 25, 2017
I see most of your reviews are negative. I understand why.
by Thomas Coffey
October 16, 2017
I have a complainst against the manager at the wilcrest location. he said my car wss too dirty to work on. yes, I keep a dirty car. doesn't mean I am a criminal. his name is Juan or Jose but hes been there forever. someone should talk to him. rick Gordon 832722269
by richard gordon
October 12, 2017
A Jiffy Lube employee TRIED TO INSTIGATE A FIGHT WITH ME two days ago (5/23/15) while I was getting an oil change at the McLoughlin blvd, Oregon location! I had just parked my car and was walking towards the building when one of the employees drove very fast into the parking lot, revving his engine. I called him out about driving erratically in the parking lot, especially while a customer was walking through it, and he stopped his car, rolled down his window, and started yelling "you have a problem with the way I drive?". This completely unprofessional behavior continued as he parked his car, and then when he came into the building, he CONTINUED TO HARASS ME! I was going to say something to the manager, but the erratic employee was holding a big metal tool and was giving me dirty looks while still asking me "why do you care how I drive?", so I didn't want to start anything that could potentially end very badly. Needless to say, you get what you pay for at Jiffy Lube - employee training and customer service is clearly not a priory for them. I have filed a complaint with the BBB, and have contacted Jiffy Lube corporate, as well as my attorney. I would advise anyone who had a similar experience to do the same.
October 10, 2017
I went into a shop in Plastow NH on route 125 with a coupon that stated $24.99. When my husband and I first came in we told the manager that we had this coupon. He said OK I'll get it at the end. First he tried to sell us tires( our are only two years old with 5000 miles on them. He told us we need all these other things when we knew we did not. When we paid, he charged us $28.99 not the $24.99 that the coupon clearly stated! The job was already done however!!! Never again. And after reading the other comments, never again to any Jiffy Lube!!!
September 30, 2017
I would also like to add that james Simmons had arrived at my house,while I was working for him at the watt and Marconi store in Sacramento California,.(without my permission) at 2400 cava st#2to meet with a woman by the name of tawnya Thompson,a former manager at store 2354,.James Simmons was driving a black grand national,as he was identified in,being a married man as Mr.Simmons was at that time ,does raise my brow a little to be meeting with a former subordinate at my house,while I'm at work for James Simmons?
by Michael Joslin
September 27, 2017
South Florida store #1202
Left the shop and noticed that my tire pressure light was still on nad that my windshield wiper fluid was still empty. Went back and heard their excuses. Went to a gas station and did it myself. Will never go back. Makes me wonder if they did anything to my car.
by Guy Long
August 26, 2017
I went to jiffy lube in greatwater subdivision in missouri city, texas. Asked for the price of an oil change. Was told 39.99. Total bill was 60.00. When I asked why more, was told I needed an oil filter also???I thought an oil filter came with the service. So I paid 39.99 for the oil change, 17.95 for the filter (which are 5.00) plus tax. Misadvertising. Called Toyota dealership and they charge 40.00 for oil change with filter.
by kim nettles