Motorola

Motorola Inc was founded in 25th September, 1958. It is a multinational telecommunication company and is headquartered in Illinois. The company had been divided into 2 independent public companies - Motorola Solutions and Motorola Mobility when it lost around $4.3 billion in between 2007 and 2009. Whereas Motorola Solutions is considered as direct successor of the company, Google Inc has acquired Motorola Mobility on August 2011 for $12.5 billion. The company designs and sells wireless network infrastructural equipments like signal amplifiers and cellular transmission base stations. Dan Moloney is the President and Sanjay Jha is Chairman and CEO of the company.



Address: 1303 East Algonquin Road, Schaumburg,IL
Phone : 847-576-5000
Website: https://www.motorola.com
1.3 Rating
Reviews : 3

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User Reviews/Feedback

October 19, 2017
I have spoken to many people in the motorola office. They have called me a liar. And refuse to stand by their product.
Rated: by Stephanie
October 12, 2017
I have a Motorola droid max it was purchased on july 5 2014 on april 23 2015 was sent a refurbished phone I AM AGIN HAVING PROBLEMS WITH MY PHONE DOING FACTORY RESETS AND TAKING PICTURES ON ITS OWN OR IT WILL JUST START PLAYING SONGS TODAY I TRIED TO SPEEK WITH SOME ONE AT MOTOROLA AT THREE DIFFERENT NUMBERS AND WAS HUNG UP ON EVERY TIME YOU WOULD THINK THAT IF CONSUMERS REPORTS RATE THEM AS THE BEST PHONES YOU SHOULD BE AT LEAST BE ABLE TO TALK TO SOME ONE WITH IN THIS COMPANY...
ALSO THINK THAT THEY SHOULD STAND BEHIND THEIR PRODUCTS..........
Rated: by amber
October 11, 2017
This is to review the customer service I received ON Monday, September 12 and September 13.

My Motorola Droid was purchased January 2016 and my problem is the battery will not charge. The phone has not suffered any damaged. Over the course of two days I have received three separate pieces of information from 3 sources.
1." Kevin" in the Philippines told me I had to pay a fee to activate a replacement warranty plus provide a credit card number to hold in abeyance for security in case I did not return the non operating phone.
When I received an e-mail confirming the return instruction it showed you were using my credit card as security for $500.00 security and $24.00 to activate the warranty.

2.When I made contact with "Carlotta" ,I am not sure where she is located, I had to re-hash all the same information I had gone over the previous day. I had the RHM number. She the tells be it will be $24.95 to activate the replacement warranty. I realize it is only a $.95 difference, but is still The third piece of information I had been given over 2 days.

3 Why do I have to activate a premium warranty for a problem that is not of my making. I will remind you the phone is only nine months old.

Does anyone in your organization have any idea what is happening with your Customer Service?
Rated: by jane