September 14, 2017
I was at your store in Totowa, New Jersey, Rout 46 West on November 8, 2015 I purchased several items: a purse, a large Vase, 2 glasses and a pair of gloves. The gloves as you can see on the receipt was $19.99. When I got home I put the Vase away with the gloves, so I thought.
When I took out the Vase to fill it with Christmas balls for my dining room table, the day after Thanksgiving the gloves were not there. I always save receipts, so I looked to see if I purchase them, and I did. They were white with the fingers out to TEXT if I needed to. Went back on December 3, 2015
I know it was a few weeks, but I had the receipt. I went to your store and showed the sales girl the receipt and she called over the so Called Manager, Ms. Manzuetm, as you can see on the back of the receipt, were I had her write her name.
They told me they checked their camera and the sales girl did check them out, I said I know they are on the receipt. She proceeded to tell me to look around my house and my car. I’m a neat freak and if I had dropped them I would have found them by now and wouldn’t be at the store at 7:00 pm at night for a pair of $19.99 gloves.
While this was going on and waiting 28 minutes for this Manager to check me out, a guy came in with a box that he said, the underwear doesn’t fit his wife and would like to return it. Now he had NO receipt, the box had no Price, the sale girl went and found something like it and gave him $19.99 in store credit. Is this right, I have a receipt, with the gloves on it as you can see and I get treated like and xcon. The guy with the underwear looked like and xcon and he gets a store credit and they didn’t even know if the underwear came from TJ MAXX.
Where is the common sense here? I did not get the gloves, in the bag, perhaps she missed the bag I don’t really know, but I do know, I do not have them, and now it’s become a principal thing. I can well afford to buy another pair, but I purchase a pair in November, planning to wear them when it got cold.
They were not in the bag or Vase. So where are they? I do not have children at my house at all. No one touched the bag since I bought it home.
This Manager, Sales girl just glared at me, with hatred and nasty. They were all bubbly over the guy that bought back the Underwear with no price or receipt and they didn’t even know if he / she purchased it there. Now You Tell Me….
I would like a refund, store credit or a pair of gloves.
P.O. Box 282
Little Falls, NJ 07424
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